For inquiries or to arrange a drop-off, call or text Ed at 213.819.9474 or email him at [email protected]
How do I pay my bill?
DCLA will send an invoice to your email address from a third-party company called Freshbooks.
You can conveniently make payments at Freshbooks using debit or credit cards.
Zelle and personal checks are also possible payment methods.
Do you digitize anything other than artwork?
Yes, we digitize 35mm slides, medium format film, 4×5 and 8 x 10 transparencies, plus wedding and
family photos, architectural drawings, building plans, and other forms of paper and flatwork.
Please call the studio if you have more questions regarding this.
What is your standard turnaround time?
The standard turnaround time for making Single-Captures, Multi-Captures, or High-Resolution scans is 3-5 business days.
How much do I pay for a rush job?
Rush charges only apply when you require expedited service.
100% fee for same-day service and 75% for next-day service.
How much does a Single Capture cost?
Each Single-Capture costs $50 per piece, with a minimum job cost of $150.
If you’d like me to come on-site, there’s a travel/location fee of $150.
I’m happy to offer a 10% discount for more extensive projects involving ten or more pieces.
How much does a Multi Capture cost?
The cost of Multi-Captures depends on the final file size. You can find the price list on my website at https://digitalcapture.la/multi-captures/
If you’d like me to come on-site, there will be a travel/location fee that varies based on the size of the job and the distance to the location.
Also, I’m excited to offer a 10% discount for more extensive projects involving ten or more pieces.
And as a special welcome, first-time clients will receive 10% off their total.
I’m happy to discuss the details to find the best arrangement.
How are my photo files delivered to me?
DCLA will send your completed files to your email address from WeTransfer, which will include a download link.
This link will remain active for 30 days, but we suggest you download it sooner rather than later.
Are all of my files color-corrected before delivery?
Yes, all files are color-corrected and cropped according to your specifications before delivery.
Do I pay extra when you work on-site?
Yes, one pays an extra $150 if I take Single-Captures on-site, while one pays an extra $250 if I shoot Multi-Captures on-site.
Where do I park once I have arrived?
Once you enter the parking lot, look for our green building, numbered 834, in the back.
If this is your first visit, please call or text the studio at (213) 819-9474 once you are nearby so we can provide additional assistance.
Where do you suggest I get my fine art prints made after Multi Captures have been completed?
Digital Capture LA co-exists in the exact location as our good friends at POV Fine Art Printing Studio.
Their competent team can answer any questions you have about printing your artwork.
They may be found at fineartprinting.la
Do you ever use photo assistants?
Only when doing large or complicated jobs at my studio or on-site.