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Questions

How do I get in contact with Digital Capture LA?

To speak with someone at Digital Capture LA in person, you can:

Visit Their Studio: 837 Kohler St., Los Angeles, CA 90021

Contact Them:

It’s advisable to call or email ahead to schedule an appointment before visiting the studio.

Where is Digital Capture LA located in Downtown LA?

Digital Capture LA is located near the Fashion District in Downtown Los Angeles, at the corner of Kohler Street and Olympic Boulevard. The entrance to the parking lot is at 837 Kohler Street, and the studio is at the back of the lot.

For more detailed information, please visit this link: https://digitalcapture.la/maps-directions/

What is your standard turnaround time?

Digital Capture LA’s standard turnaround time for any job is 3–5 business days.

If you require expedited service, they offer:

  • Same-day service: Additional 100% fee

  • Next-day service: Additional 75% fee

For more details or to discuss your project’s specific needs, please contact Ed at (213) 819-9474 or [email protected]

How much does a Single Capture cost?

At Digital Capture LA, Single-Captures are priced at $50 per piece, with a minimum requirement of three pieces per job.

An additional $150 travel/location fee applies for on-site sessions.

They offer a 10% discount for projects involving ten or more pieces, and first-time clients receive 10% off their initial bill.

How much does a Multi Capture cost?

The cost of a Multi-Capture at Digital Capture LA depends on the dimensions of the final file. For example, a 25″ x 25″ Multi-Capture at 300 PPI is priced at $75. A detailed price list is available on their website: https://digitalcapture.la/multi-captures/

An additional travel/location fee of $250 applies for on-site sessions. They offer a 10% discount for projects involving ten or more pieces, and first-time clients receive 10% off their initial bill.

For precise pricing based on your artwork’s dimensions or to discuss your project’s specifics, please get in touch with Ed at (213) 819-9474 or [email protected]

How do I receive my finished files?

Digital Capture LA delivers your finished files via WeTransfer to the email address you provided. You’ll receive a download link that remains active for 30 days, but it’s advisable to download your files promptly to ensure their safekeeping.

Are my files color-corrected before delivery?

Yes, all files are color-corrected and cropped according to the client’s specifications before delivery.

How do I pay for your services?

Digital Capture LA offers multiple convenient payment options for settling your invoice:

  • Online Payment: You’ll receive an email invoice via FreshBooks, allowing you to pay securely online using a debit or credit card.

  • Zelle: Payments can be made through Zelle using 2138199474 at Chase Bank.

  • Personal Checks: You may also pay by personal check, following the instructions included in your invoice.

For any payment-related questions or assistance, please contact Ed at (213) 819-9474 or [email protected]

Where do you suggest I get my fine art prints made after Multi Captures have been completed?

After completing your Multi-Captures,  I suggest you try POV Fine Art Printing Studio: fineartprinting.la.

Their team has deep printing expertise and is always happy to help—call Grace or Jeremy at (213) 587-2958.

Do you digitize everything—or just artwork?

While our specialty is fine art digitization, we also work with a wide range of flat materials, including photographs, documents, transparencies, and ephemera. If you’re unsure whether your item can be digitized, feel free to contact us—we’re happy to discuss your project.

Ed Glendinning

[email protected]

(213) 819-9474