We’re located in Downtown Los Angeles, near the corner of Kohler & Olympic. One enters our parking lot off of Kohler Street. If you set your phone to 837 Kohler Street you will be brought to this open parking lot entrance. Before arriving, be sure to schedule an appointment over the phone, and check out the Map & Directions page to make sure you arrive here without any issues. If you use the address listed on Google you will probably get lost and have to call us for directions.
Where do I park when I arrive?
We have a large parking lot, and you can pull up to the front of our building at the back of the lot. Call or text us when you are close if it’s your first visit. Make sure to check out our Map & Directions page.
How do I schedule a phone consultation?
No need to schedule one. Just call or text Ed at 213.819.9474, or email him at email@example.com.
What is your turnaround time?
Our normal turnaround time is 3-5 business days.
What is a Single Capture ?
Single Captures are photoshopped single exposures taken by a Canon 5Ds R.
What is a Multi Capture ?
Multi Captures are files made large enough to match the size of your original by taking multiple exposures before merging them together in Photoshop.
How are my photo files delivered to me?
All completed files are emailed to you via We Transfer. The We Transfer download link will only be active for 30 days. Download your files as soon as you receive them would be my best advice.
Do you have a price list for your Multi Captures?
Where can I get fine art prints made after Multi captures or Single Captures have been created?
Digital Capture LA happens to co-exist in the same location as our good friends at POV Fine Art Printing Studio. Their highly capable team can answer any questions you have about printing your artwork. Start by visiting fineartprinting.la
How many different file types are delivered to me per piece of artwork?
3-files of each piece are delivered to you via We Transfer. The large TIFF file is ideal for archiving and well-suited for making fine art prints. . The medium JPEG file is about 8” x 10” at 300 PPI (4-6 MB). The small JPEG file is approximately 8” x 10” at 100 PPI (750 KB) and is most often used for social media and website building.
Do you ever charge for rush services?
Rush services are charged when a client needs same-day or next-day service. The same-day service is an additional 100% fee. The next business day service is an additional 75% fee. Standard Service time is between 3-5 business days.
Do you ever work with a photo assistant?
When it’s a big job or if the paintings or the sculptures are large or fragile, I hire a photo assistant to help me during those photoshoots.
Do you charge a location fee?
I charge an additional $250 while shooting Single or Multi Captures on location along with the price per piece.
Do you charge extra for unstretched canvases?
It depends on how complicated it is to mount your artwork to the wall correctly to achieve the best results.
Do you capture paintings or drawings that are already framed behind glass or plexiglass?
Yes, we do.
Are my files color-corrected before delivery?
Yes, all files that are delivered are color corrected, using Photoshop in post-production. Artwork is captured with color charts and we use that information under color-corrected light in post-production to match your files with the original artwork.
What types of payment do you accept?
Our invoices are sent to you through an accounting software called Freshbooks, and payments can be made through Freshbooks using credit or debit cards on your computer. We also accept payments using Zelle, Cash, Personal or Business Checks, Venmo, or Paypal.