The standard turnaround time for services is 3-5 business days.
How do I talk to DCLA in person?
For inquiries or to arrange a drop-off, contact Ed by calling or texting 213.819.9474 or by emailing him at [email protected] or [email protected]
Where do I park once I have arrived?
Once you enter the parking lot, look for our green building with the number 834, painted in black, at the back. You can park diagonally on the right side. If it’s your first visit, please call or text the studio at 213.819.9474 once you are nearby so we can provide any necessary assistance or directions.
How are my photo files delivered to me?
Your completed files will be sent to you via WeTransfer email. The download link provided by WeTransfer will be active for 30 days. I recommend downloading your files as soon as you receive them to ensure you have access before the link expires.
What types of payment do you accept?
DCLA will send an invoice to your email address, where you can conveniently make payments using debit or credit cards. Alternatively, you can pay me via Zelle, Venmo, or PayPal. Please note that your files won’t be delivered until you have made your final payment.
What is a Single-Capture?
Single Captures are meticulously photoshopped and cropped single exposures using a Canon 5Ds R 35mm digital camera. This method ensures high-resolution images with exceptional detail, which is ideal for capturing the nuances of fine art.
What is a Multi-Capture?
Multi-Captures merge many Single-Captures together creating a file large enough to match the size of a painting or drawing.
Are my files color-corrected before delivery?
Yes, all files are meticulously color-corrected and cropped according to your specifications before delivery, ensuring they meet your requirements and standards.
Do you ever work with a photo assistant?
I will hire photo assistants when I’m doing complicated jobs on-site.
Should I varnish my paintings before photography?
If possible, please deliver your paintings unvarnished for photography. This helps ensure the best quality capture, as varnish, due to its reflective properties, can affect the lighting and appearance of your paintings in photographs.
Where can I get fine art prints made after Multi-Captures have been made?
Digital Capture LA co-exists in the same location as our good friends at POV Fine Art Printing Studio. Their competent team can answer any questions you have about printing your artwork. Start by visiting fineartprinting.la
Do you charge a location fee?
When capturing Single-Captures on-site, a location fee of 150 will be added to your bill. A location fee of 250 applies for on-site Multi-Captures. There are no location fees for Single-Captures or Multi-Captures captured at my studio.
Do you have rush charges?
Our Standard Service typically operates within a 3-5 business day turnaround. Rush charges apply when you require expedited service. Same-day service has an additional fee of 100% of the standard cost, and next-day service has an additional fee of 75%.